Frequently Asked Questions – FAQs

1. What forms of payment are accepted?

We accept payments via PayPal and Payoneer.

2. How do I return my package?

You can return your product for a refund or store credit within 30 days of the day the package was delivered to you.

Please follow these steps to return it;

Contact our Customer Service Team:

Email our customer service team at support@bahringerr.store

Provide details of your order, including order number, product name, and reason for return.

Confirm your return request:

Our customer service team will confirm your return request within 30 day.
You will receive detailed instructions on how to package and return the product.

Packaging the product:

Make sure the product is unused, has all tags attached, and is securely packaged in its original packaging.

Attach your purchase receipt and any accessories (if applicable).

Returning the product:

Send the product via courier to the address provided in the return instructions.

Save your receipt and tracking number for future reference.

3. How do I cancel my order?

If you decide to cancel your order, please email support@bahringerr.store explaining the reason within 24 hours of placing your order.

4. How much does shipping cost?

We apply a flat shipping rate of $6.99 for all orders.

5. What if the product I want is out of stock?

If a product is out of stock, it will not be displayed on the website or will be marked as “Out of Stock”. Orders can only be placed when the product is displayed as “Available” on the website.

6. Where can I find my order and tracking number?

Once we receive your order, we will send you an order confirmation email containing your order number. Once your order has been packaged and shipped from our warehouse, you will receive a shipping confirmation email. This email will contain your tracking number.